Orders are typically processed within 1 to 3 business days, and delivery takes 4 to 8 business days after dispatch.
A tracking number will be emailed to you within 24 hours after your order has been dispatched.
Currently, we only ship within the United Kingdom.
All orders shipped for FREE throughout the United Kingdom for all orders.
Yes, we accept returns within 30 days of delivery on unused items in their original packaging.
Orders can be cancelled within 24 hours of purchase. For urgent cancellations, please call us directly at .
If the item you received is defective, incorrect, or missing tags, we’ll cover the full cost of return shipping. Your satisfaction is our priority, and we aim to resolve such issues quickly and at no extra cost to you.
If the return is due to a change of mind or any reason not related to a fault with the item, the return shipping cost will be your responsibility.
Received a damaged, defective, or incorrect item?
No problem! Contact us within 48 hours of delivery, and we’ll:
Arrange a replacement
Provide free return shipping for the faulty item
We currently accept VISA MASTERCARD AMRICAN EXPRESS GOOGLE PAY APPLE PAY… for secure and easy checkout.
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
Get 20% off for your first order
Use above code to get 20% 0FF for your first order when checkout
You may check out all the available products and buy some in the shop
Return to shopAddress: Unit 7B, Silver Birches Business Park, Bromsgrove B60 3EU, United Kingdom.
Email: support@gardentooler.uk